... and all of you other companies that think it fun to have reports sent to abuse@yourdomain, not actually result in an e-mail as we know e-mails, but instead result in an autoresponse pointing to a TICKET SYSTEM that requires the reported LOGIN to view - STOP IT!.
Abuse e-mail addresses are there for one purpose - reporting abuse, which means there should be no need for a ticketing system. If you require further details from the reporter, an e-mail to them is going to be far better than asking them to check a ticket that they cannot access.
VPSLand for example, I tried reporting an IP address within their range, that is currently being used and abused, by a spammer. The autoreply I received, told me to monitor the following;
Which results in;
And of course, the autoresponse, does not provide any login details for me to use (though, basing it on past experience, that wouldn't help either);
The spammer, incase you're wondering, is this chap, who thinks it fun to impersonate security companies;
Also seen within the past 15 mins, using 188.8.131.52 (Global Net Access), which lead me to an Indian company (123oye.net, which leads to a few other sites which look to be by the same person(s)).
A little update folks, VPSLand responded to me to inform me they've terminated this user.